In general, our policy is to provide customers with a bid prior to beginning a job. This allows you to fully review the cost as well as providing you with a detailed description of the work that will be done. Work won't commence until you have accepted the bid.

Project bids are our default method for billing. However, some of our gardening services can be provided by the hour at a customer’s request. Other services, such as soil testing, are provided at a set price. Further information can be found under each service’s description on this website. Customers may also contact Yard Gig directly.

Generally no. A bid is a representation of final cost. That being said, if there are unanticipated costs that arise during the job we will contact you before proceeding to get your permission to proceed. Although a rare occurrence, the most common cost overrun is for additional hauling of an unanticipated amount of debris. You are always welcome to decline; however, in the case of debris, for example, you would be agreeing to dispose of it yourself.

Payment is due 14 days after the date of the invoice unless otherwise agreed upon. We do take payment in installments in some circumstances; please contact us for more information. Installment agreements are always in writing. Payments made in installments are due 7 days after date of invoice.

No. We are a landscape maintenance maintenance company. We do not remove trees, grind stumps, or prune large trees. For those services, you would need an arborist. Feel free to contact us for a referral.

Generally no. While we are happy to help refresh your hardscape, for new installations, you will need either a landscape construction company, a construction contractor, or perhaps a concrete installation company . Please feel free to contact us with any questions or for a referral to some of our favorites.

No. For that you will need an electrician or landscape construction company. Contact us for a referral.

Many of our clients request regular recurring service, whether that’s weekly, bi-weekly, or monthly. We do not require a contract or pre-payment. We feel it allows our customers an extra level of flexibility. We do ask for 24-hour notice of any cancellation if possible. That said, if invoices go un-paid after 14 days from the date of the invoice, we will pause your service and attempt to contact you to arrange payment before restarting work. Late penalties may apply.

Yes, we do apply a late fee on invoices that are unpaid by the designated due date. Whether that is net 14 (14 days from the date the invoice invoice was created) or net 7 (7 days from the date the invoice was created). On the following day a 6% late fee will begin accruing and compounding weekly. We reserve the right to forgive a late penalty at our discretion. Please contact us with any question or if you are interested in paying in installments. All invoices contain the date they were created (not the date the work was completed though they may be one and the same,) and Net(#) representing the due date.

Yes, as long as all your payments remain on time, you can request more work. We do reserve the right to do decline at our discretion.